Current & Alumni Fellows

Hannah Aker, PharmD, MS, BCPS  

Hannah Aker, a Hillsborough, N.C. native, earned a B.S. in Human Biology and a PharmD from High Point University.

She joined Cone Health in 2023 as a pharmacy resident, where she also completed a Health-System Pharmacy Administration and Leadership (HSPAL) residency from 2023 to 2025. During this time, she also obtained a M.S. in Health System Leadership from the University of North Carolina at Chapel Hill.

After completing her residency in 2025, Hannah stepped into the role of Medication Access Supervisor, where she led a team of pharmacy technicians specializing in pharmacy billing and prior authorizations. Her team played a critical role in reducing administrative burden for clinical staff while improving patient access to medications, including securing manufacturer-sponsored medications for those in need.

Hannah is known for her love of Cone Health, her approachable nature, her flexible leadership style and her ability to build strong relationships with her teams.

Amanda Brosious, MHA

Amanda Brosious, originally from Bloomsburg, Pa., earned a B.S. in Management and Marketing with a concentration in Healthcare Analytics from the University of Alabama and an MHA from the University of Kentucky (UK), where she also earned a certificate in Improving Healthcare Value.

She has gained experience across several leading health systems, including UK HealthCare, Huntsman Mental Health Institute at University of Utah Health and Geisinger Health System, where she contributed to hospital administration, ambulatory services and innovation initiatives.

Amanda is committed to advancing health care delivery, quality and patient-centered outcomes by operationalizing strategic vision.

Luke Bice, MS, MHA

Luke Bice is originally from Geneva, Illinois. He holds a B.S. in Healthcare Administration from Samford University and dual MSHA and MBA degrees from the University of Alabama at Birmingham.  

His professional background spans multiple sectors of healthcare, including increasing nursing documentation compliance at UAB Hospital, developing revenue cycle workflows to reduce days in accounts receivable at a medical practice management organization, and advancing provider network strategy at Blue Cross and Blue Shield of Alabama. He has also published research examining the impact of state mandates requiring newborn screening for congenital heart defects.  

Luke is passionate about the strategic and financial dimensions of health systems, particularly how organizations grow, adapt, and make decisions that ultimately shape the quality and accessibility of care for the communities they serve. 

Kwesi Etsiwa Mensah, MHA, MBA  

Kwesi Etsiwa Mensah, originally from Ghana, West Africa, earned a B.S. in Kinesiology from the University of North Carolina at Greensboro and dual master’s degrees in health care administration and business administration from Pfeiffer University. He is a proud alumnus of the North Carolina Association (NCHA) Diverse Healthcare Leaders Mentorship Program. 

Kwesi joined the Administrative Fellowship program following his role as Manager of Security Services for the North and East Markets. His leadership and commitment to community engagement are reflected in his service on the Annie Penn Foundation Board of Directors, his role as a system-wide instructor for Safe Training and Responsible Restraints (STARR) and his contributions to the Rockingham County Crisis Intervention Team (CIT) Planning Committee, where he also earned CIT certification.  

Kwesi is excited about the opportunity to deepen his understanding of enterprise operations and strategy to help drive innovative solutions that improve access to high-quality care for all. 

Dalton Fletcher, MS, MHA

Dalton Fletcher, a Lexington, N.C. native, has been named Cone Health's Finance Director of Business Planning.

He joined Cone Health in 2019 as an exercise physiologist in cardiac and pulmonary rehabilitation at Moses Cone Hospital. During the COVID-19 pandemic, he helped develop PPE conservation processes and standard work for PPE room managers at the Green Valley campus. He also completed a master’s in healthcare administration during this period.

In 2021, Dalton became manager of the cardiac and pulmonary rehabilitation department at Annie Penn Hospital, where he streamlined patient entry, strengthened outcomes and improved staff retention.

Colleagues describe Dalton as a hardworking, innovative leader committed to rural health care and process improvement. He joined the Administrative Fellowship program in 2024 and holds a B.S. and M.S. in Exercise Science from Appalachian State University.

Jaleesa Shepard, MHA

Jaleesa Shepard, a Massachusetts native, has been named the Chief Operating Officer's Chief of Staff.

Jaleesa holds a B.S. from the University of Massachusetts–Amherst and a Master of Healthcare Administration from the University of North Carolina at Chapel Hill. Her career demonstrates a strong commitment to addressing social determinants of health and advocating for patient-centered care.

She has worked as a healthcare liaison, educational program director and pharmacy operations specialist. In these roles, she has led initiatives to enhance employee retention, streamline patient discharge processes and develop a comprehensive career framework for pharmacy technicians. She has also authored policy briefs aimed at expanding access to mental healthcare and establishing social insurance for long-term care in North Carolina.

Known for her preparation and dedication, Jaleesa's global healthcare perspective was further developed during her volunteer work in Belize, where she improved healthcare delivery and infrastructure, notably through a mobile pharmacy service serving marginalized communities.